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5 productive responses when we make a mistake | Paul

9/5/2016

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​1. Keep things in proportion, appropriate to the stakes. If the mistakes don’t much matter, then don’t give them excessive psychological weight. It’s a good idea to reduce needless perfectionism.

2. In a learning environment, treat mistakes lightly as a signal to have another go at succeeding or progressing. It's why we invest in simulators.

3. If you make mistakes in your organisation, it's worth saying sorry, as that builds trust and reduces excessive fear of making mistakes. It's most unfortunate, for example, that politicians cannot admit to making mistakes.

4. Value feedback - your own and other's useful stories. That sets you up to make use of feedback for fast adaptation. It’s a great improvisational and learning skill to notice how we are doing in relation to what we are aiming to do. Correct your course by spotting and quickly dealing with errors.

5. Learn from other people's mistakes - generally a list of tempting moves to avoid saves time and pain, and gets you more quickly to the ‘Success Stack’, so you can learn from what your mentor ultimately got right.
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