In taking a solutions-focused approach, you do have to listen to the client, and the questions you ask depend a great deal on what the client has to say. We have a favourite SF training exercise, in which you practice with a partner and your next question must include a significant word or phrase from the previous answer. So the pattern shifts from ‘Question, answer, question’ to ‘Answer, question, answer’. |
And the value of that? These questions will produce change. And they will keep you as the coach in the moment and on your toes.