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Top 5 tips for successful large-scale change projects  | Janine

21/11/2014

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We’ve been collaborating on some big change projects recently and here are our top 5 tips for ensuring their success:

1.   Include key stakeholders as early as possible in the project planning 
This is valuable for so many reasons.  You’ll eventually need their support, so if they are involved and excited early, the path will prove much easier.  As contributors, they’ll help improve the shape of the project. If they are in from the start, they’ll share a sense of ownership.
 
2.   Agree the evaluation measures up front, preferably using those that are already in place.
This way, everyone knows what you are aiming for in the most specific terms possible – things that can be measured.  In most large organisations, measures are already in place for many variables:  which of those do you want to see affected by the project?

3.   Start with a pilot - make it an emergent /adaptive process 
People are often reluctant to embrace change.  If they see success – albeit on a small scale – they will be more attracted to join in.  A pilot allows you to test assumptions and make useful changes for the larger-scale implementation.
 
4.   Keep close to your internal consultants 

Approach change as a partnership, allowing for the project to adapt over time.
 
5.   Make the project and its successes visible

People are likely to be sceptical about whatever changes are going on.  You can help them get onside by sharing stories of progress and success.  It also makes the leaders of change more prominent and appreciated.  And there’s learning for everyone in the details of success.
 
Here's a video of Gemma Todd, People and Performance Dirctor of Hallmark Care homes, talking about our recent Performance Management project.


Please do contact us to discuss your projects - whether it's implementing a coaching culture, updating your performance management processes, increasing employee well-being or some other large-scale change project that you think might benefit from a solutions focus approach
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