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'Engagement, Resilience And Performance'
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From 'coaching' to 'constructive conversations'...
Our book, Positively Speaking http://www.thesolutionsfocus.co.uk/content/solutions-shop#PS is being translated into German. In England our concept of ‘constructive conversations’ has been warmly received – particularly among coaches.
Coaching has taken a decade or two to become an established profession and management tool. The rise of coaching means managers are familiar with the idea of a structured dialogue with a colleague, usually one of the manager’s direct reports. The coaching dialogue may be aimed at sorting out a problem, clarifying goals, encouraging better performance.
Now our proposition is that this kind of constructive conversation can be taken into a much wider range of contexts. We can have purposeful and generative conversations with anyone at work (and beyond), in formal and informal settings. Whether it’s a one sentence greeting as we pass each other in a corridor or a one-hour annual appraisal, we can make progress. The conversations might be one-to-one private sessions, team meetings or even whole organisation conferences.
As coaching has developed in organisations, so too has the solutions-focused (SF) approach. If we see SF as part of a wave of ‘positive approaches to change’, a wave which includes positive psychology, Appreciative Inquiry, the strengths brigade, Positive Deviance and others, it is clear that the way we describe organisations is changing.
Our view is less mechanistic and based less on engineering, as we take a perspective influenced by systems thinking, studies of chaos and complexity, a greater respect for organic and evolutionary processes. And this means different conversations. The questions we ask, the individual words we choose to utter, the topics we include, all influence the conversation and the conversation makes a difference to what happens next in the organisation. This means taking conversation seriously and building our conversational skills in the kinds of ways described in Positively Speaking.
We are co-constructing an emergent future, step by step with our colleagues as we take our turns in each of our conversations.
It is worth articulating in great detail the future that we want to experience. This sets a direction, which functions like a compass. We can conversationally equip ourselves with resources – reminders of our relevant skills and experiences. And we can recognise when we are moving in the right direction, ready to adapt our journey through a changing landscape.
We meet each encounter with our improvisational skills. We encourage everyone to notice what is around us, making use of whatever we find, cooperating as much as possible. Then we can enjoy conversations that describe progress and that anticipate the next signs that things are going the way we want them to go.
Let’s keep these conversations going.
NEW:
'What Works Well' Open Programmes
- Increasing Engagement
- 21 May & 19 November 2013
- Building Resilience
- 16 July 2013
- Raising Performance
- 17 September 2013
All taking place in St Albans, near London
Only £99 + VAT per workshop.
Solutions Focus Coach Practitioner Certification
In partnership with The Columbia Coaching Certification
Web-based international Course: Wednesdays 9-12 pm, Dates TBA
"This was one of the best and most relevant courses I've attended"
Regina Brancato, Tate
"Solutions orientated thinking and actions are amongst the most powerful tools a modern executive can have. Weaving positive delivery into my business has enabled me to find ways forward with changes that seemed unattainable."
Andrew Fowlie - General Manager, NHS Grampian.
Change Projects
"It is easy to understand and can be implemented without changing a great deal else about what we do. Its emphasis on building on what already works well is attractive to staff who may be tired of fad-like initiatives offering little impact."
Michael Coughlin - Chief Executive, Reading Borough Council.
Change Projects
"The biggest improvement is the change in the behaviour of the management team. The programme gave a clear focus and direction to what people were doing. It was hard work and very rewarding..."
Tim Grier - Managing Director, John Laing Integrated Services.
Raising Performance
"...takes away the bullshit and waffle and cuts to the chase, while still recognising success at the same time. It helps us understand where we are and gives us the opportunity to reflect on our achievements and attainments."
Tim Grier - Managing Director, John Laing Integrated Services.
Strategy Workshops
"More than 15 years ago, I picked up a copy of Getting to Yes by Roger Fisher and William Ury and was immediately excited by their ideas and the thought of applying these concepts in the field... The logic and ethics of the approach are refreshing..."
Nancy Caldwell - Consultant, USA.
"It was the best workshop I have been on for a long time both from the point of view of the usefulness of the content but also from the way it was taught. I also really enjoyed the interactions with the rest of the group."
Gavin Meikle - Inter-Activ Coaching.
Positively Speaking
"A sweet new way to solve problems, clearly articulated and easily practiced."
Paul Scheele - Chief Executive, Learning Strategies Corp.
Positively Speaking
"Refreshing, enjoyable, productive."
Fraser Croft - Manager, Aon.
Project Management
"I loved your input, style and content."
Principal, Guildford College.
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