Positively Training
Webinars and workshops:Getting The Best From Feedback - without demotivating people
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This 90-minute interactive webinar will increase your ability to provide impactful and appropriate feedback, building your confidence through experiencing the process in enjoyable and engaging ways
Outcomes From attending this session you will be able to:
The course features our 6-step SPIRAL feedback model. Back to Training Menu Back to Top |
'I was impressed with how interactive you made this course, thank you for so much work in organizing chat groups and so diligently working to engage the participants' 'It sums exactly what we require in a feedback' 'I was impressed on how a simple model can bring a great structure in a feedback discussion' Participants' comments from our latest webinar |
Effective conversations - how to have more efficient, productive conversations at work
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Solutions-Focused Conversations for the Workplace
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This four-week programme offers managers, other professionals and stakeholder-facing staff a comprehensive set of tools and skill-building practice for more effective workplace conversations. From attending this programme participants will:
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Module 1: From Problems to Solutions: What is Solutions Focus, meet the tools, a micro-coaching approach Module 2: Platform and Future Perfect: Tools for saving time and energy in conversations Module 3: Scaling and Counters: How to have faster one-to-ones that inspire accountability in your team members, colleagues and customers Module 4: Affirm and Action: Using strategic compliments and instant actions to get long-term results The course is delivered online via Zoom over four weeks in 90-minute live seminars. You’ll learn directly from the facilitator and the other participants, engaging in interactive exercises that deepen your skills and knowledge of micro-coaching in the workplace. |
'Very useful tools, refreshing course and very well handled in the virtual environment enjoyed the course as a whole, especially in these times it made my Mondays :-) The approach opened up a new way of thinking' Participant comment about our latest course |
Between sessions
This is your opportunity to use SF tools and techniques in your day-to-day work. You’ll be allocated activities each week, with reports back on progress.
You’ll receive an e-copy of Positively Speaking, the book on which this programme is based.
Participants will also receive weekly emails between sessions with useful tips/prompts and thought-provoking questions.
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This is your opportunity to use SF tools and techniques in your day-to-day work. You’ll be allocated activities each week, with reports back on progress.
You’ll receive an e-copy of Positively Speaking, the book on which this programme is based.
Participants will also receive weekly emails between sessions with useful tips/prompts and thought-provoking questions.
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Bite Sized sessions - Starting with Solutions
1 hour - half day, for managers and stakeholders
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Get started with a short taster session to get a flavour of The Solutions Focus, pick up instantly usable tips and find out how the practical principles can fit your organisation. |
These sessions offer a collection of high-impact, high-engagement leadership essentials. Our bite-sized sessions include:
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Introduction To SF Coaching
1 - 2 days, for managers, coaches, consultants, influencers, staff
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An intensive and experiential workshop which builds participants’ coaching skills through a solutions-focused approach. Participants learn to create and take advantage of coachable moments, to have more efficient and constructive conversations that lead to action. This enables them to identify goals, build on existing achievements and take progressive steps to improved performance and results. During the programme you will: |
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Team Building - Making It Happen With Your Team
1 hour - 3 days, for your team
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These popular sessions will build the personal confidence of each individual as well as collective confidence between colleagues so that you can achieve outstanding results in enjoyable and productive ways. This programme enables you to:
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It also serves as a rewarding time-out for stressed and potentially overworked staff, a chance to revitalise and think through what you are aiming to achieve together.
We design custom team development days and programmes with a Solutions-Focused mix of team-building and team strategy. In these challenging times when most people have had to quickly adapt to working virtually, how do you maintain and even improve communications and productivity, create more cohesion and direction and enhance those working relationships that are now more crucial than ever? We're now running these popular sessions on line, contact us to find out more. Back to Training Menu Back to Top Future Focus Project When budgetary constraints and policy differences threatened to destroy a child protection unit in a social services department, our SF teambuilding session transformed their team spirit. They realised that with a few small changes entirely within their control, they could harness their resources to revitalise the way they worked together and with their clients. |
From Difficult To Constructive Conversations
2 days, for managers and staff
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We all experience difficult discussions from time to time. Whether it is with our clients, our colleagues, our bosses, we want to get the best out of our conversations. And sometimes we have to deal with conflict – and do our best to prevent it escalating, so we can resolve it with the best outcomes for both the agreement and for our relationships. During this intensive and practical two-day training, you will learn to:
Want to find out more? Here's our blog post in which we offer you ten tips for improving performance conversations. Back to Training Menu Back to Top |
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Leading Change through Powerful Conversations
5 days, over 4 months
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Conversation is the fundamental unit of change, if you change the conversation you change everything that surrounds it’ How many conversations do you have a day? That’s how many opportunities you have to facilitate successful change in your organisation. Whether it’s a 5-minute corridor conversation with colleagues, a tricky performance review, a coaching session or sales call, these dialogues can prove significant. With this programme, you can develop leaders’ and professionals’ communication and coaching skills for any occasion. This innovative programme consists of 5 days of workshops over a 4-month period, with all participants working on and presenting a work-related change project. On the final day, everyone reveals their measurable outputs. At each stage, participants learn how to improve their conversations so that they can transform results with immediately-applicable pragmatic techniques. Here’s how the programme delivers results:
In more detail... STAGE 1: Two-day Getting Started with Solutions Focus workshop An intensive and pragmatic workshop that builds your skills as a leader and coach through a Solutions Focused approach. You learn a set of tools to create and take advantage of coachable moments to identify outcomes, build on existing achievements and take progressive steps to improved performance and results. By the end of this workshop you will have clearly identified where you plan to apply these skills and tools in your work. This will form the basis of your ‘SF Project’. You’ll report back on the progress you have made and deliver a formal presentation (ideally to key stakeholders) on the final day of the programme. STAGE 2 – Between Workshops Coaching for participants Each participant receives 1 x 1.5-hour face-to-face coaching session and 3 x 1-hour telephone-coaching sessions from a The Solutions Focus professional coach. This provides you with the opportunity to:
The first coaching session (face-to-face) follows the initial two-day workshop, with the other sessions approximately two to four weeks apart. Application and Project work by participants Participants apply the SF tools and techniques in their day-to-day work and to implement their SF Project. They may choose to coach direct reports/colleagues as well as using the concepts in daily meetings and conversations. STAGE 3 Two one-day skill-building and supervision/review sessions During these sessions we:
STAGE 4: Project Presentation Sharing Successes/Evaluation day – one-day workshop with presentations based on the SF Projects, preferably with an invited audience of stakeholders. Participants present to colleagues and key stakeholders, sharing:
Participants receive feedback on their work, with expert suggestions and recommendations for continued progress. We also:
Organisations around the world have seen tangible, significant and swift change, including Barking & Dagenham College, John Laing, Reading Borough Council and DP World. Read this case study to find out how Brian Thomson, Head of IT from DP World Southampton used knowledge and skills from this programme to tackle a huge systems challenge. Outcomes From attending this programme, you will:
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Leadership Development with a Solutions Focus
Customised, for leaders and managers
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We design bespoke and fully comprehensive leadership programmes for your people. By the end of the programme your leaders will be able to:
We work with you to identify the core leadership skills and competencies you want. |
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Your customised programme covers:
Participants deliver a work-based project, demonstrating qualitative and quantitative results they have achieved during the programme and from applying their learnings in the workplace. These programmes typically run over a number of months and are supported by coaching and action learning sets. Back to Training Menu Back to Top Future Focus Project Beiersdorf HR people were scattered around the world, and they desperately needed to get together as a team, with a fresh focus and a new start. The big idea: to become genuine strategic partners within the business. With a series of training programmes and workshops for the HR team, they established collective goals, new ways of sharing success stories and are using SF tools to build credibility and take a lead in communications throughout the organisation. |
Manager As Coach
Customised, for coaches, in-house coaches, and managers
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Executives and managers too often fail to get the best from their staff. They don't have much spare time and are looking for something fast, effective and guaranteed. They know they need better results and are astute enough to appreciate that coaching may be the answer. We offer coach development programmes for organisations who wish to develop their own internal bank of coaches. These incorporate skills development workshops, one-to-one coaching and supervision. From attending this programme you will:
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Our Manager as Coach programmes range from a two-day skills workshop to more comprehensive culture change programmes, which can be supported by coaching and action learning sets. The programmes also serves those who want fully-developed coaches for sustained in-house coaching. With coaching courses and supporting activities, you will see a rapid increase in quality work throughout the organisation. Read how John Laing Integrated Services achieved impressive, sustainable results by embedding a coaching culture. Back to Coaching Menu Back to Training Menu Back to Top |
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Masterclasses
Customised for coaches, leaders, and managers
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If you have a specialist group of coaches, leaders or managers who want a more in-depth and practical exposure to any aspect of solutions-focused working, then a masterclass can be an inspirational and economical way forward. Contact us to let us know the size, needs and availability of your group, and we'll prepare an event to add huge value to your projects and to the development of your people's skills. Back to Training Menu Back to Top |
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Productive Meetings
1 day, for managers
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Use the SF approach to transform meetings from frustrating talking shops to a constructive use of your attendees' valuable time. In this one-day programme, you will learn:
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#TopTip: Not everyone needs to be at the meeting for the whole time. Invite people to attend only the part of the meeting when they’ll be adding value. Back to Training Menu Back to Top |
What Works Well Programme
3 days or online webinars, for coaches, leaders, managers, staff, trainers
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Engagement, Performance, and Resilience The biggest challenge facing today's organisations is to raise performance by bringing the best out of people. This means retaining talent and engaging your staff in uncertain times. Success depends on more constructive conversations. With people under pressure to deliver, every conversation counts. Whether those conversations are inspired by leaders, managers or coaches, the positive and pragmatic flavour of Solutions Focus will make a significant difference to your results. Our new programme explores what business leaders can do to enhance Engagement, develop Resilience and drive Performance. This will equip participants with skills to deploy instantly to make the most of every conversation - however tricky or difficult they may be. Each stands alone, and they build into a complete programme. Scroll down or click on the buttons for more information on each of them. |
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Building Resilience - personal and team resilience for future success
1 day, for coaches, leaders, managers, staff, trainers
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These are tough times in which many people are scared of losing their jobs, facing the uncertainties of restructures, against a backdrop of continuing budget cuts. Resilience is all about getting yourself ready to meet the world in a resourceful state, so that you are mentally and emotionally equipped to deal with whatever comes your way. During this interactive and engaging one-day workshop you will learn how to: |
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Resilience Open Course:To celebrate the publishing of our most recent book, the Resilience Pocketbook, we offered a 1-day Resilience Open Course recently. In particular, we explored the four dimensions of resilience: mental, physical, emotional and social, providing a range of immediately usable tips and tools for each. Remember, the Resilience workshop is part of the complete 'What Works Well' package, which includes Increasing Engagement and Raising Performance workshops. Back to Training Menu Back to Top |
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Increasing Engagement - unleashing the discretionary efforts of your people
1 day, for coaches, leaders, managers, staff, trainers
The CBI says engagement is the number one issue for its member companies. And that is no surprise. Engagement leads to improved personal performance. Better personal performance leads to improved organisational performance. And improved organisational performance equals results.
The CBI says engagement is the number one issue for its member companies. And that is no surprise. Engagement leads to improved personal performance. Better personal performance leads to improved organisational performance. And improved organisational performance equals results.
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You will learn:
SF tools and techniques to discover:
Participants describe this course as “fun, practical and dynamic”, relishing “a wonderful, supportive atmosphere”, appreciating “trainers who live the work”. One said, “I'm leaving with a new set of skills that I can begin to implement straight away”
Remember, the Increasing Engagement workshop is part of the complete 'What Works Well' Programme, which includes Building Resilience and Raising Performance workshops. Back to Training Menu Back to Top |
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Raising Performance – From tricky to constructive performance conversations
1 day, for coaches, leaders, managers, staff, trainers
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The performance conversation or appraisal is an integral part of management, and many organisations rely on this process for making decisions about staffing, defining training needs, providing feedback and setting the direction for future performance. Yet research shows that many people leave performance conversations less motivated than when they went into them. In this experiential and engaging workshop you will discover how to turn performance conversations around, so that they motivate, clarify and inspire your staff, enabling the manager to bring out the best from each member of the team. |
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Participants learn how to
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Contact us to arrange a one day stand-alone workshop or our popular three-day ‘What Works Well' Programme which also includes the two days of Increasing Engagement and Building Resilience.
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Did you know...
One of Britain’s major banks has redesigned its entire performance management system using SF principles. Staff and managers are now looking forward to appraisal meetings that make significant positive differences to individual performance through an elegantly-designed constructive conversation. |
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Contact us to organise in-house training to introduce SF ideas to your organisation. |
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