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Navigating Uncomfortable Conversations

Leadership + Management

Workplace conversations

Bite size


Turn these troubling interactions into opportunities to resolve conflicts and uncertainties, make progress and improve relationships. This 90-minute online session provides tips, techniques and practical examples to help you prepare for and participate in potentially uncomfortable conversations.
From attending this programme participants will learn how to:
  • ​Navigate uncomfortable conversations more effectively
  • ​Build confidence when giving tough news/messages
  • ​Acknowledge and manage emotions during these conversations
  • ​Make these types of conversations more constructive

“Now I understand that I should know in advance what I’m expecting from the conversation – rather than focusing on the unpleasant conversation itself. Thank you very much!”

Participant, Tate.

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